Terms and Conditions

Last Updated: November 18, 2025

Legal Agreement and Binding Nature

These Terms and Conditions constitute a legally binding agreement between you and Classic Craft regarding your use of our website, services, and related offerings. By accessing our website or engaging with our arcade restoration services, you acknowledge that you have read, understood, and agree to be bound by these terms.

These terms supplement and should be read in conjunction with our Terms of Service and Privacy Policy. In the event of any conflict between these documents, these Terms and Conditions shall prevail.

If you do not agree with any provision of these Terms and Conditions, you must immediately cease using our website and services.

User Obligations and Responsibilities

1. Legal Responsibilities

As a user of our services, you are legally responsible for:

1.1 Compliance with Laws

You must comply with all applicable local, state, federal, and international laws, regulations, and ordinances when using our services. This includes but is not limited to laws regarding intellectual property, privacy, consumer protection, and electronic commerce.

1.2 Accurate Information

You must provide truthful, accurate, current, and complete information in all communications with Classic Craft. Providing false or misleading information may result in termination of services and potential legal consequences.

1.3 Proper Use of Services

You must use our services only for their intended purpose of arcade cabinet restoration, software preservation, and historical documentation. Any misuse or attempt to exploit our services for unauthorized purposes is prohibited.

2. Prohibited Activities and Behaviors

You explicitly agree not to engage in any of the following activities:

2.1 Harmful Activities

• Introducing viruses, trojans, worms, or other malicious code
• Attempting to gain unauthorized access to our systems or networks
• Interfering with or disrupting our services or servers
• Bypassing security measures or authentication protocols

2.2 Content Violations

• Posting or transmitting unlawful, threatening, abusive, or defamatory content
• Infringing on intellectual property rights of others
• Distributing spam or unsolicited commercial communications
• Impersonating any person or entity

2.3 Commercial Restrictions

• Using our services for unauthorized commercial purposes
• Reselling or redistributing our services without permission
• Reverse engineering or decompiling our software or systems

3. Content Guidelines and Restrictions

Any content you submit or share through our services must:

• Be appropriate, respectful, and relevant to arcade preservation
• Not contain offensive, obscene, or discriminatory material
• Not violate any third-party rights including copyright and privacy
• Not promote illegal activities or substances

4. Age Restrictions and Requirements

Our services are intended for users who are at least 18 years of age. By using our services, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using our services under applicable laws
• If under 18, you have obtained parental or guardian consent

Liability and Warranties

5. Disclaimer of Warranties

5.1 AS-IS Basis: Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

5.2 No Guarantees: While we strive to provide accurate information and high-quality restoration services, we make no guarantees regarding specific outcomes, restoration results, or cabinet condition improvements. Each arcade cabinet presents unique challenges, and results may vary.

5.3 Third-Party Content: We disclaim all warranties regarding third-party content, services, or products accessed through our website. We are not responsible for the accuracy, reliability, or quality of such third-party materials.

5.4 Technical Limitations: We do not warrant that our website will be compatible with all devices, browsers, or operating systems. Technical issues may arise that are beyond our control.

6. Limitation of Liability

6.1 Maximum Liability: To the fullest extent permitted by law, Classic Craft's total liability to you for any damages arising from or related to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim, or one hundred dollars ($100), whichever is greater.

6.2 Indirect Damages: In no event shall Classic Craft be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use our services.

6.3 Service Interruptions: We are not liable for any damages arising from service interruptions, data loss, or technical failures, whether caused by our actions, third-party providers, or circumstances beyond our control.

6.4 User Actions: We are not liable for damages resulting from your violation of these terms, misuse of our services, or unauthorized access to your account.

7. Consequential Damages Exclusion

Regardless of the basis of your claim (contract, tort, statute, or otherwise), Classic Craft shall not be liable for:

• Lost revenue or profits
• Business interruption or opportunity costs
• Loss of data or damage to reputation
• Costs of procurement of substitute services
• Personal injury or property damage arising from service use

8. Force Majeure Provisions

Classic Craft shall not be liable for any failure to perform or delay in performance of our obligations when such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather events
• War, terrorism, civil unrest, or government actions
• Internet or telecommunications failures
• Labor disputes, strikes, or lockouts
• Supply chain disruptions or unavailability of parts

9. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Classic Craft, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your violation of these Terms and Conditions
• Your violation of any law or the rights of a third party
• Any content you submit or transmit through our services
• Your use or misuse of our services
• Your negligence or willful misconduct

Legal Information and Dispute Resolution

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts and the United States of America, without regard to conflict of law principles.

You agree that any legal action or proceeding arising from or related to these terms shall be brought exclusively in the state or federal courts located in Suffolk County, Massachusetts, and you consent to the personal jurisdiction of such courts.

11. Dispute Resolution Procedures

11.1 Informal Resolution: Before initiating any formal dispute resolution process, you agree to contact us and attempt to resolve the dispute informally by providing a written notice describing the issue and desired resolution.

11.2 Mediation: If informal resolution is unsuccessful after 30 days, either party may request mediation through a mutually agreed-upon mediator. The costs of mediation shall be shared equally.

11.3 Arbitration Option: For disputes exceeding $10,000, either party may elect binding arbitration under the rules of the American Arbitration Association. The arbitration shall take place in Boston, Massachusetts.

11.4 Class Action Waiver: You agree that any dispute resolution proceedings shall be conducted on an individual basis and not as a class, consolidated, or representative action.

12. Severability Clause

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

13. Terms Modification Policy

Classic Craft reserves the right to modify these Terms and Conditions at any time. Changes will become effective immediately upon posting to our website. Material changes will be communicated through prominent notice on our website or via email to registered users.

Your continued use of our services following the posting of changes constitutes acceptance of those changes. If you do not agree to the modified terms, you must discontinue use of our services.

14. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Terms of Service, and any other legal notices or agreements published on our website, constitute the entire agreement between you and Classic Craft regarding your use of our services.

This agreement supersedes all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Classic Craft.

15. Waiver and Assignment

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

You may not assign or transfer these terms or any rights granted hereunder without our prior written consent. Classic Craft may assign these terms without restriction.

Questions About These Terms

If you have questions or concerns about these Terms and Conditions, please contact us using the information provided at the top of this page. We will respond to your inquiry as promptly as possible.

For legal notices or formal communications, please send correspondence to our physical address in Boston, Massachusetts, with attention to our Legal Department.